Privacy Policy

At NoyaDokan, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website and services.

By accessing and using noyadokan.com, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

When you interact with our website, we may collect the following personal information:

• Contact Information: Name, phone number, email address, and delivery address

• Payment Information: Transaction details (via Bkash, Nagad, cards, etc.), not including full card details

• Device & Browsing Info: IP address, browser type, device ID, and browsing behavior

• Order History: Past purchases, returns, and delivery records

• Unboxing Videos or Images: Shared for product verification purposes in case of exchange claims

2. How We Use Your Information

We collect your data to:

• Process and deliver your orders

• Communicate order updates or support responses

• Improve our services and customer experience

• Detect fraud, unauthorized activity, or misuse

• Maintain internal records and analytics

3. How We Protect Your Information

We implement appropriate technical and organizational measures to:

• Keep your personal data safe and confidential

• Limit access to your data only to necessary personnel

• Regularly monitor our system for vulnerabilities or attacks

However, please note that no method of data transmission over the internet is 100% secure.

4. Sharing of Data

We do not sell, rent, or trade your personal data to third parties.

We may share data with trusted service providers (e.g., delivery companies or payment gateways) only as needed to complete your transactions or improve services.

We may also disclose information if legally required by authorities or courts under Bangladeshi law.

5. Cookies & Tracking

NoyaDokan uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You may choose to disable cookies in your browser, but this may affect site functionality.

6. Your Rights & Choices

You have the right to:

• Request access to your personal data

• Correct or update your information

• Request deletion of your account/data

• Opt out of marketing messages (if any)

To exercise any of these rights, please contact us at support@noyadokan.com.

7. Data Retention

We retain your personal data as long as needed to fulfill your orders and comply with legal or tax obligations.

8. Third-Party Links

Our website may include links to external websites. NoyaDokan is not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Continued use of our site means you accept the changes.

10. Contact Us

For any questions or concerns about this Privacy Policy, please reach out:

📧 Email: support@noyadokan.com
🌐 Website: www.noyadokan.com

By using NoyaDokan, you consent to the collection and use of your data as described in this Privacy Policy.